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Adult ESL Front Desk Attendant, Milford

Framingham Public Schools
Framingham So, Massachusetts
Closing date
Jun 24, 2024

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Job Role



Adult ESL Front Desk Attendant, Milford


Framingham Adult ESL Plus is a part-time, grant-funded program that offers classes at no cost to adult learners in the Metrowest area. The program offers morning and evening classes in English as a Second Language, High School Equivalency, and Citizenship. The program offers classes on Tuesday and Thursday evenings between September and June. This position will happen from 5:45-9:45 PM on those days.

Our evening Milford classes are located at Stacy Middle School. In addition to our students and staff, there are often public events happening in the building. The program needs someone to staff the front doors, screen visitors, direct them to the appropriate part of the building, and ensure public health precautions are being met.


Framingham Public Schools is committed to excellence for all students. Our mission statement guides our work: Through a comprehensive education, we aim to create and empower free-thinking, responsible citizens who can participate equally in our rich and diverse community. FPS and the community stand united in our core values: Providing a safe, inclusive, culturally responsive teaching and learning environment; Engaging antiracist and responsible civic advocates; Respecting diversity of thought, learners, cultures, and community; Fostering learning and healthy growth of all students and staff; Ensuring every school will be an active, participatory, equitable community.

Diversity among teachers undoubtedly advances the academic achievement of students. Compliance obligations establish a baseline which we seek to exceed. As a district, Framingham Public Schools is committed to achieving, developing, and maintaining a workforce reflective of the rich racial, linguistic, and cultural diversity of our students. Framingham Public Schools aims to teach our children, and ourselves, to be culturally proficient and inclusive in order to live, learn, and work together in a vibrant and diverse world.

Indeed, Framingham Public Schools is committed to inspiring our school community to be accepting and willing to learn from individuals with differing backgrounds. Our goal is to reflect the diverse community we serve and create a great place to work for everyone by embracing the individual skills, perspectives, and experiences our people bring to the workplace and harnessing these for high performance and improved service delivery. We want our employees to feel included, valued, and respected and have access to equal opportunity, which supports full participation at work. Framingham Public Schools seeks to retain the diverse talent in our workforce and support our people to maintain a long and productive working career.

Framingham Public Schools is dedicated to the goal of building a culturally diverse and pluralistic faculty committed to teaching and working in a multicultural environment and strongly encourages applications from persons with disabilities and who identify as members of historically underrepresented groups.


CPR and AED certification is preferred but not required.

  • High School diploma; additional qualifications preferred;
  • CPR and AED training preferred, but not required


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • High School diploma; additional qualifications preferred;
  • proven experience as front desk representative, agent or relevant position;
  • ability to communicate clearly and concisely (spoken);
  • good people skills;
  • welcome guests in a friendly and professional way;
  • ability to address complaints and escalate them along the chain of command when necessary;
  • provide information about facilities, programs and other services;
  • to effectively present information and respond to questions from students and visitors from general public;
  • to establish and maintain effective working relationships with students, staff, and the community;
  • to work independently, prioritize tasks, and manage several tasks simultaneously;
  • to perform duties with awareness of all district requirements, state and federal laws, and Framingham Public Schools policies;
  • to work with students of diverse backgrounds with diverse needs in an equitable and inclusive manner that bears to witness to cultural proficiency;
  • to react professionally and objectively to unpredictable situations (e.g. environmental changes, behavior/aggression, seizure activity, etc.);
  • to operate and/or acquire skills to operate a computer and related software including but not limited to Google, if needed.


The essential functions or duties listed below are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. This does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and the requirements of the job change.

In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you'll serve as a primary point of contact for our students and visitors.
  • You will staff the front desk at Stacy Middle School, Tuesday and Thursday nights from 5:45-9:45 PM, greet visitors in a friendly and professional way, and answer questions.
  • If the district requires that the doors be locked, you will open the door to admit entry.
  • When needed, ask for identification from visitors.
  • You may need to receive complaints and present them to school administrators.
  • Ensure that public health and safety protocols are being observed.
  • You may be asked to deal with problems involving parking.
  • You may be asked to help in emergency situations (e.g., call 911, admit emergency services into the building when they are called).


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is generally seated, but may be regularly required to move about and may be required to traverse occasionally throughout the school building. The student may be asked to go outside and help direct parking in a paved parking lot. The employee must also often remain in a stationary position for considerable periods of time. The employee is occasionally required to reach with hands and arms and sit, stoop, kneel, crouch, or crawl. The employee is expected to lift at least 20 lbs (i.e. books, school supplies, etc.). The employee must frequently use hands to finger, handle, or feel; and use hand strength to grasp tools. Occasionally s/he operates a computer and other office productivity machinery (i.e., a calculator, copy machine, and computer printer). The employee must be able to input information into a computer and as well as read material from a computer monitor as well as handwritten or printed matter with or without visual aids. The employee must be able to communicate effectively with students, parents, and other staff members in person and on the telephone. In the classroom, the employee must be able to see and hear on a continuous basis in order to ensure the safety of students as well as speak frequently to provide instruction. On rare occasions, it may be necessary to move quickly across even or uneven surfaces. The employee will be working in a normal school environment with an acceptable level of noise. The employee interacts with students, visitors, and other staff members. The employee is directly responsible for the safety and well-being of students.


Director of Adult ESL Plus




This position is classified as Non-Exempted.


Covered under Framingham School Committee Policy.

This is a grant-funded position and as such is dependent upon the availability of grant funds. Instructors are hired for one semester with the possibility of renewal.


Framingham Policies & Procedures Handbook

Only online applications will be accepted. Click here to apply!

Framingham Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Framingham Public Schools complies with applicable state and local laws governing nondiscrimination in employment in every location in which the District has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Framingham Public Schools expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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