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Student Progress Coach

Study Group UK Ltd
Kingston Upon Thames
Closing date
Dec 1, 2023

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Job Role
Job Type

Contract type: Full Time (37.5 hours per week) - Permanent.

Location: Kingston upon Thames, Kingston International Study Centre.

Salary: £27,000 per annum

Kingston International Study Centre are looking for a Progress to provide progression support and advice to students with the purpose of maximising student outcomes, achievement and satisfaction levels.


  • Support students to maximise their chances of automatically progressing to the degree course of their choice whilst ensuring the best possible student experience and achievement.
  • Provide personal tutorage support cover to students throughout the semester.
  • Gather student information from Personal Tutors on a weekly basis to establish ways of supporting students.
  • Meet with allocated Subject Heads a minimum of once a week to discuss students at risk of not automatically progressing, students with poor attendance and any students who may require additional support through attendance, behavioural, welfare and fitness to study issues.
  • Meet with students who have poor attendance at Stage 2 and 3 liaising with Subject Heads and Directors and updating their support plans as required.
  • Support Personal Tutors with delivering information to students, monitoring attendance proactively and feeding back RPAG data.
  • Ensure that students are referred to appropriate Study Group, University or external services where appropriate and necessary.
  • Monitor RPAG data on a weekly basis and meet with students who are at risk of not automatically progressing.
  • Communicate with non-progressed students as directed by Team Leader


  • Level 4 Qualification (Desirable)
  • Experience and knowledge of providing academic and/or pastoral support to international/ ESL students.
  • Experience in being able to time with the ability to prioritise work, forward think and plan


Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.


Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.

We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.

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