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ESL Site Facilitator

Catholic Charities Archdiocese of New Orleans
United States
Closing date
Mar 29, 2024

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Job Role
The ESL Site Facilitator will have many duties, including the general coordination of all of the classes at their site(s). They will be responsible for registering incoming students and volunteers, administering pre- and post-tests, and collecting any donations. The Site Facilitator will also need to check-in with volunteer teachers every day to ensure that they have everything that they need and that they are following all policies and procedures. If an instructor is absent for any reason, the Site Facilitator will be responsible for making a decision to either combine classes or teach the class. Site Facilitators will be required to participate in an orientation and be trained in administering standardized assessments, filling out registration forms, and be comfortable observing other teachers as well as giving feedback and modeling best teaching practices. They will be required to attend staff meetings each semester and maintain a working relationship with the ESL Program Manager, who will assist them with any issues that may arise. Duties include but are not limited to:
  1. Assisting ESL Program Manager with management of student and volunteer files, tests, maintaining inventory of books and classroom supplies
  2. Collecting sign in sheets and lesson plans
  3. Maintaining positive, mutually beneficial relationships with community partners such as churches and universities
  4. Publishing promotional fliers in English and other languages
  5. Responding to phone and email inquiries from prospective students and volunteers
  6. Completing data entry of student attendance and testing results on an accurate and timely basis.

  1. Requirements for position
    1. Strong oral and written communication skills in English and willingness to work with speakers of other languages. Bilingual candidates with the ability to perform the following tasks in Spanish/Arabic/Vietnamese encouraged to apply:
      1. Explain the program, class times and enrollment options in person and over the phone
      2. Assist students as they fill out registration forms
      3. Make general announcements and refer students to other social services as needed
    2. Attendance at mandatory trainings, including some evenings/weekends. Successful participation in professional development as required by funders, including in person and online trainings such as WorkReady U Instructor Certification Course and CASAS test administrator training
  • Ability to pass background check and drug test per Catholic Charities' requirements
  1. Computer skills (email, Word, excel, google drive, etc.)
  2. Ability to solve problems quickly and maintain a positive attitude in a fast paced environment
  3. Demonstrated ability to work as a member of a team and independently
  • Demonstrated ability to relate well to people of diverse ethnic and economic backgrounds
  • Strong work ethic and commitment to the position
  1. Have reliable transportation
  2. Attend mandatory CCANO orientation for new employees (takes place on Monday mornings); complete Safe Environment training as required by HR policy.
  3. Other duties as assigned

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