USA - Center Manager - LA Boston NYC

Helping students succeed in a global community

Embassy Summer offers superior English language programmes in the top English-speaking destinations around the world, together with French in Montreal, and Spanish in LA. Our world-class facilities and an outstanding team have allowed us to evolve into a globally recognised and trusted brand. Our vision is to maintain our growth while helping students from all over the world succeed in a global community.

At Embassy Summer, we welcome students from over 140 countries helping them to improve their language skills, meet new friends and take part in a wide range of activities and cultural excursions that will help them develop important life skills.

LOCATIONS: LA, Boston, NYC

Summary:

High-energy, resourceful manager needed to run an English language summer program on a US University campus this summer. Great opportunity for management experience in a fun and rewarding summer camp environment. Must enjoy working with children and juggling multiple priorities in a large and successful summer program.

Job Purpose:

The Center Manager (CM) is responsible for the leadership of the Center”s operations including managing the Center staff, student discipline, student welfare and financials. In addition, that the day-to -day operations of the center runs smoothly while overseeing the running of the academic and activity programs. Successful CMs are expected to demonstrate effective communication and administrative skills, leadership potential, flexibility, strong organizational skills and the ability to be sensitive to the needs of international students.

Work Schedule:

This is a residential position (full board & dorm accommodation are included).

A flexible work approach towards the position with the ability to work nights, weekends and holidays is required.

Key Responsibilities:

• Ensure the delivery of customer satisfaction by providing high-quality academic and activities programs
• Ensure that the day-to-day operation of the Center runs smoothly, including overseeing the running of: the academic and activity programs, airport transfers and all aspects of student welfare and discipline
• Responsible for financial management and reporting of the Center including overseeing a budget, petty cash accounts, cash requests and filing weekly reports
• Responsible for weekly submission of Occupancy Reports and Meal Provision forms
• Lead and participate in regular meetings with Group Leaders
• Manage all aspects of student accommodations, including room allocations where applicable
• Ensure that high levels of student safety, discipline and welfare, policies and procedures are adhered to and maintained at all times
• Develop a positive working relationship with the university/school, stay up-to-date with Campus Information, ensuring their rules are adhered to
• Ensure that all staff receive adequate and proper orientation and training
• Review and approve all activity leader and teacher timesheets in line with the rotation schedule
• Ensure residential supervision duties, including meal and bedtime supervision and guardian duties, are undertaken by activity leaders who have on-site residential responsibilities
• Manage the weekly staff rotation schedule and conduct weekly staff meetings
• Liaise regularly with the Program Manager
• Carry out a 24-hour emergency on call rotation schedule along with the Activity Manager andCenter Academic Manager
• Attend to a variety of problems and complaints and provide the appropriate and professional response and solutions
• Responsible for ensuring that all center signage and branding are clearly marked and up-to-date

Qualifications & Training:

• Experience successfully managing a summer school that operated efficiently and with a sound track record of excellent customer service and operations management
• Experience working with and leading a group of teenagers, for example in a camp environment
• Previous experience managing a residential facility
• Effective communication (written and verbal) and supervisory skills
• Ability to manage, lead and inspire a team of staff effectively to work together as part of a dynamic team in a varied and fast-paced role
• Experience and familiarity with rolling admissions & weekly intakes
• Proven excellent time management, organizational and multi-tasking skills
• Working knowledge of computers and Word and Excel programs
• Experience managing and working with budgets
• Bachelor”s Degree
• Valid First Aid and/or CPR Certificate (Desirable)
• Lifeguard and/or other coaching qualification (Desirable)

CSULA Manager Training (at CSULA): June 11, 12 (move in 11th)

UCLA Manager Training (at CSULA): June 11, 12 (move in 11th)

NY Manager Training (at LIU Brooklyn): June 12, 13, 14 (move in 12th)

Boston Manager Training (at Tufts): June 19, 20 (move in 19th)

LA - CSULA

Training Days Activity Leaders / Teachers: Mandatory full day Thursday, June 15 (9-5) and recommended Wednesday, June 14 (12-5)

Camp Dates: June 18 - August 6 (candidate move-in dates, as well as start and end dates, may vary, and do not coincide directly with camp dates)

CSULA Teaching Timetable: 3 hours of teaching on Mondays; 6 hours of teaching on Wednesdays and Fridays (Monday 9am to 10.30am and 10.50am to 12.20pm, Wednesday / Friday 9am to 10.30, 10.50am to 12.20pm, 1.50pm -3.20pm and 3.40pm to 5.10pm). If double banking, teaching is scheduled Monday afternoon and the full day schedule is repeated Tuesday/Thursday. Teaching is possible on Saturdays as well.

Weekly trainings are held virtually (paid) for 1-2 hours a week online starting in April.

LA - UCLA

Training Days Activity Leaders / Teachers: Mandatory full day Friday, June 23 (9-5) and recommended Thursday, June 22 (12-5)

Camp Dates: June 25 - August 6 (candidate move-in dates, as well as start and end dates, may vary, and do not coincide directly with camp dates)

UCLA Teaching Timetable: 3 hours of teaching on Mondays; 6 hours of teaching on Wednesdays and Fridays (Monday 9am to 10.30am and 10.50am to 12.20pm, Wednesday / Friday 9am to 10.30, 10.50am to 12.20pm, 1.50pm -3.20pm and 3.40pm to 5.10pm). If double banking, teaching is scheduled Monday afternoon and the full day schedule is repeated Tuesday/Thursday.Teaching is possible on Saturdays as well.

Training Days Activity Leaders / Teachers: Mandatory full day Friday, June 16 (9-5) and recommended Thursday, June 15 (12-5)

Camp Dates: June 18 - July 30 (candidate move-in dates, as well as start and end dates, may vary, and do not coincide directly with camp dates)

LIU Teaching Timetable: 3 hours of teaching Mondays through Fridays (9am to 10.30am and 10.50am to 12.20pm). If double banking, teaching is also scheduled daily: 1.50pm -3.20pm and 3.40pm to 5.10pm

Boston - Tufts

Training Days Activity Leaders / Teachers: Mandatory Thursday, June 22 (9-5) and recommended Wednesday, June 21 (12-5)

Camp Dates: June 25 - July 30 (candidate move-in dates, as well as start and end dates, may vary, and do not coincide directly with camp dates)

Boston Teaching Timetable: 3 hours of teaching Mondays through Fridays (9am to 10.30am and 10.50am to 12.20pm). If double banking, teaching is also scheduled daily: 1.50pm -3.20pm and 3.40pm to 5.10pm

Have you worked with Embassy Summer or Embassy English before? If so please list location and year/s worked: *

Languages Studied or Spoken

Please list any languages and levels of fluency. If you are applying in Los Angeles or Montreal, please list specifically your level of French or Spanish fluency. (This is not a requirement for the position) *

Skype Address

Are you 18 years old or older? * Yes No

Are you a veteran or have performed military services? * Yes No

Authorization to work in the USA or Canada

Please note, in order to be employed to work in one of our North American locations, you will be required to provide proof of your identity and employment eligibility in the United States, as required by the Immigration Reform and Control Act of 1986. If you are applying in Canada you need appropriate permissions to work in Canada. Embassy Summer cannot sponsor visas.

Are you legally eligible to work in the United States or Canada (Where you are applying)? Applicants are required to show proof of eligibility. * Yes No

Will you now or in the future require sponsorship for employment visa status? * Yes No

Teaching Qualifications, please attach any relevant teaching qualifications here

Institution

Degree/Dates Attended

Additional ELT/TESOL qualifications - if applicable

Institution

Degree/Dates Attended

Teaching Qualification/s - if applicable
(PGCE Primary, PGCE Secondary, B.Ed, QTS)

Institution

Degree/Dates Attended

Key Skills
Do you possess a valid first aid certificate? (Please attach certificate here)

Do you possess a valid NPLQ Lifeguard Qualification? (Please attach certificate here)

Please confirm the depth of pool you are qualified to Lifeguard

Please specify any valid sports Coaching certificates/awards? (Please attach certificate here)

Work History
Current/Last Employment

Job Title

Employer's Name

Employer's Address

Start Date

End Date

Duties and Responsibilities

Previous Employment

Job Title

Employer's Name

Employer's Address

Start Date

End Date

Duties and Responsibilities

TEFL Teaching Experience

Number of years / months EFL teaching experience with juniors

Number of years / months EFL teaching experience with adults

Available Start Date *

Preferred Centre Location 1 *

Preferred Centre Location 2

Would you consider an alternative position?
if so, please specify:

How did you hear about this position? Did someone from Embassy Summer refer you? *

References
Please note that Embassy Summer requires the contact details of two professional referees in support of your application.

Reference 1
Full Name *

Email Address *

Phone Number *

In what capacity do they know you? *

How long have they known you? *

Reference 2
Full Name *

Email Address *

Phone Number *

In what capacity do they know you? *

How long have they known you? *

Eligibility
Please ensure you are eligible to work in the US and can provide the correct documentation.

Disclosure and Barring Service
Embassy Summer will carry out background checks on all candidates who are offered employment.

Equal Opportunities
EC is an equal opportunities employer. We value diversity and welcome employees who relish the challenge of a dynamic career in an exciting, internationally inclusive workplace.

Additional Notes
- For all positions you must be over 18 years of age
- We will ask for detail regarding gaps in employment

If you agree with the terms above, Please type your name below: *
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