ESOL Program Manager

One growing team. One powerful goal. Ours is a dynamic environment where innovation is encouraged-and ideas are welcomed. We believe in one another's potential, and we focus on creating a positive community where collaboration, belonging, and growth are valued. SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives, and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance, and accountability working as a unified force toward a common goal: to transform the lives of learners. As a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. Therefore, we are committed to cultivating and preserving a culture of inclusion in which all of our employees feel welcomed, valued, and empowered. We're proud to have been recognized as a Great College to Work for by the Chronicle of Higher Education every year since its inception. By joining our team, you join us in our vision. Together, we'll shape the future of education by transforming lives-beginning with yours. Here's more information about the job you clicked on: This position is based in the following office location: Manchester, NH We offer exceptional benefits, many available starting on the first day of employment: Anthem BlueCross affordable, low-deductible Medical insurance available on day one Low to no-cost Dental, Vision and Life Insurance options 5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays A Retirement Plan with a 9% Employer Funded annual contribution Tuition Benefits with family offerings Southern New Hampshire University is currently seeking an ESOL Program Manager to manage the Intensive English Program (IEP) on the Manchester Campus. This position will manage the administration of the campus ESOL program, serve as the primary academic advisor for all Intensive English Program students, and well as teach a variety of courses in the program such as Literacy, Fluency, Pronunciation, Grammar, and Content-Based English Instruction. The ESOL Program Manager will also administer and proctor all required English assessments and exit exams (e.g. TOEFL -ITP and TOEFL-IBT) Primary Duties and Responsibilities: * Support the Associate Dean of SASE in providing operational and administrative oversight to the campus ESOL program at SNHU. * Administers English placement testing and TOEFL-ITP exit testing for ESOL students in accordance with university admissions and academic guidelines and reports results to all relevant offices. * Serve as the primary academic advisor to all Intensive English Program (ESL) students, ensuring compliance with IEP attendance policies, visa requirements, and scholastic standing. * Coordinate all inbound international ESOL student orientations with ISS. * Administer the annual Biesek-Smith ESOL scholarship selection and celebration. * Coordinates with the scheduling team in Academic Operations all scheduling of faculty and students for all assigned ESOL programs in coordination with partner offices. * Assists with report analysis, writing, and dissemination (i.e., assessment, accreditation reports, NH licensing documentation, etc.). * Assists the School of International Engagement with the academic programming for Summer Language Institute (Experience English Program). * Advises on the development and implementation of all program curriculum in conjunction with the Curriculum and Instructional Coordinator for the Institute of Language Education. * Facilitates data gathering, preparation, and analysis for program evaluation (e.g., student evaluation of instructor, student focus groups) * Coordinate licenses, procurement, and dissemination of all instructional technology and testing programs (e.g. Pearson products, English USA). * Teach courses as scheduled. * Access student work and provide timely feedback * Use Brightspace (the Learning Management System) to support the course Minimum Qualifications: * Master's degree in a related discipline (TESOL, TEFL, English Education). * Experience developing and implementing virtual, digital, or hybrid (synchronous and asynchronous) ESOL courses and modules at the post-secondary level. * 5+ years in High School or Collegiate ESOL, ESOL Adult Education, or Immigrant and Refugee Services/ Education, or related field, and with previous academic operations experience, preferably with international learners. * Highly organized with strong and sustained attention to detail and high standards * Effective and personable in working with internal and external stakeholders * Excellent written and verbal communication * Strong analytical and problem-solving skills * Advanced technological skills, particularly in spreadsheets, SIS and database management, and willingness to adopt new technologies to achieve greater effectiveness and efficiency * Ability to organize departmental processes and personnel * Prior ESOL teaching experience at the college level * Candidates with prior adult or college-level ESOL teaching experience in combination with a Master's level degree in an un-related subject will be considered. * Preferences will be given to candidates possessing bilingual/ multilingual backgrounds. * English fluency required. Please note that a background check is required for employment.

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