Content and Learning Program Manager

TESOL International Association
Alexandria City, Virginia
Jun 10, 2021
Jun 13, 2021
Job Role

Position summary: The Content and Learning Program Manager assists the department in fulfilling TESOL's education programming. The CLPM assists in planning, developing, and administering a wide variety of in-person and online education programs for ESOL professionals. The CLPM works with the Senior Manager and Group Director, Content and Learning to review, develop, and/or implement department budgets, marketing plans, and registration and evaluation processes encompassing a wide variety of department programs, while supporting the day-to-day processes of professional learning programs.


Professional Learning:

  • Serves as staff partner to the Professional Development Professional Council (PDPC).
  • Supervises the Content and Learning Specialist (CLS) to support IACET approved provider criteria and document CEU distribution
  • Works with the PDPC and CLS to support mid-year and annual reviews of each program and reports on how to maintain program quality to meet the IACET's standards
  • Works closely with the PDPC, CLS, and Group Director to provide suggestions on how to improve program quality to meet the standards for programs that are not currently
  • Works with Content & Learning Senior Manager and Group Director to coordinate and develop programs of instruction for, Institutes, Symposiums, and Workshops. These duties include soliciting and choosing workshop topics and
  • Oversees various online courses and certificate programs.
  • Oversees TESOL's online repository of resources, i.e. The TESOL Resource Center (TRC).
  • Works with the Senior Manager, Group Director, and the marketing team to develop and implement marketing plans for TESOL professional learning.
  • Helps to analyze education program demographic and registration patterns and implement and analyze participant evaluations of professional development programs.
  • Represents TESOL Professional Learning at the TESOL at the Annual Convention as required.
  • Other duties as assigned.

Administrative Duties:

  • Directly oversees the registration process for all TESOL courses.
  • Assists in developing and maintaining the department budget
  • Provides administrative support at the annual convention.
  • Responds to member and non-member requests concerning professional development programs and other TESOL member needs with a consistently high level of member/customer service
Contract Management:
  • Works closely with Senior Manager and Group Director to maintain essential communications with partners.
  • Recruit, train, and oversee consultants and developers; monitor contracts and scope of work (SOW) agreements
  • Work across departments with appropriate staff to implement special projects
  • Provide support on budget tracking, report preparation, and project closeout
  • Assist with grant/contract billing and logistics when needed

PandoLogic. Keywords: Content Director, Location: Alexandria, VA - 22314

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